Atria is investing for the long term – not just in our buildings and communities, but in the people who live in them.
Every Atria customer is important to our business and our future, so we take the time to develop and establish standards for customer care that you can count on. Whether it’s ensuring that our buildings are a place you can be proud to call home, taking the time to welcome you and make sure you are happy here, or responding in a timely way to any concerns you might have, Atria is here for you.
Buildings are monitored 24/7 for security purposes,
and most buildings have on-site personnel
you can reach out to at any time.
Atria communities are managed by Prism Property Management, a wholly-owned subsidiary with experienced, proven management and support staff. Prism also employs on-site maintenance technicians who can respond rapidly to most issues, and a roster of local professionals in more specialized fields should the need arise.
An Atria Customer Care Ambassador oversees and reviews these operations to ensure they meet the needs of our residents and our brand. In the rare event that an Atria customer is unable to satisfy their concerns through property management, a Customer Care Ambassador is available to assist.
Investing in long-term relationships with our residents is fundamental to the ongoing success of our business. Please let us know if there is something more we can do to ensure you continue to call Atria home. Contact Customer Care